Privacy Policy

Last updated: August 14, 2025

Introduction

Global Genex Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you agree to this policy. If you do not agree, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Contact us through website forms
  • Subscribe to our communications
  • Request information about our services
  • Schedule consultations
  • Participate in surveys or feedback

Usage & Cookies

We may collect usage data (e.g., pages visited, browser type) and use cookies or similar technologies to improve our services. You can control cookie settings in your browser, but disabling cookies may limit certain features.

How We Use Information

  • Provide, maintain, and improve our services
  • Respond to inquiries and support requests
  • Send administrative or marketing communications (with consent)
  • Analyze usage to enhance user experience and security
  • Comply with legal obligations

Sharing & Disclosure

We do not sell your personal information. We may share it with service providers who assist our operations, in connection with business transfers, or when required by law. We take reasonable measures to ensure appropriate safeguards.

Data Security & Retention

We implement technical and organizational measures to protect information. We retain personal information only as long as necessary for the purposes described in this policy or as required by law, after which we delete or anonymize it.

International Transfers

Your information may be processed in countries other than your own. We ensure such transfers comply with applicable data protection laws and include appropriate safeguards.

Your Rights

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy in a structured format
  • Restriction/Objection: Request restriction or object to processing

To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe in accordance with applicable laws.

Children's Privacy

Our services are not intended for individuals under 18. If we become aware that we collected information from a child under 18, we will delete it promptly.

Contact Us

If you have questions, concerns, or requests about this Privacy Policy or our data practices, please contact:

Email: info@global-genex.com

Phone: +81 (0)70-8361-4870

Address:
Global Genex Inc. 1-23-2 HakataEkimae Hakata-ku Fukuoka, Japan

Updates to This Policy

We may update this policy from time to time. We will post the updated policy and revise the "Last updated" date above. Your continued use constitutes acceptance of the updated policy.

Privacy Policy - Data Protection & Information Security